Privacy policy
1. Overview
Unsylldvfe (“we”, “our”) operates from Avenue Louise 489, 1050 Brussels, Belgium. We respect privacy and comply with EU data protection standards.
2. Data controller
The data controller is Unsylldvfe. Contact: [email protected] or +32 2 555 2740 for privacy matters.
3. Data we collect
We may collect identification details, professional contact information, organisation names, enquiry content, subscription preferences, and technical telemetry (IP, device, browser type).
4. Collection methods
Data is gathered through web forms, newsletter subscriptions, email exchanges, telephone interactions, events, and automated analytics tools.
5. Lawful bases
Processing relies on consent, legitimate interest in delivering analytical services, contract preparation, and compliance with legal obligations.
6. Use of data
Information supports enquiry responses, newsletter delivery, account management, research improvement, security monitoring, and regulatory reporting.
7. Sharing
We share data with trusted processors for hosting, analytics, translation, and email broadcasting. All processors sign agreements ensuring equivalent safeguards.
8. International transfers
When data leaves the European Economic Area, we rely on adequacy decisions or standard contractual clauses with supplementary assessments.
9. Retention
Data is retained only for necessary durations: enquiries (36 months), subscriptions (until opt-out), contractual files (seven years), and technical logs (12 months).
10. Security
We apply encryption, access controls, audit trails, and staff training. Incident response protocols ensure rapid containment and notification.
11. Individual rights
Individuals may request access, correction, deletion, limitation, portability, and objection. Requests are handled within 30 days.
12. Cookies and tracking
Cookie usage is detailed in our Cookie Policy. Visitors can manage choices through browser settings and our consent tools.
13. Children
Our services target professional audiences. We do not knowingly collect information from children under 16.
14. Updates
We may update this policy. Material changes are communicated via our website or direct notification.
15. Complaints
You may lodge complaints with the Belgian Data Protection Authority. We encourage contacting us first to resolve concerns swiftly.